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4 Questions to Ask Before Hiring a Foundation Repair Company

foundation repair experts meeting with a homeowner outside his home.

If you haven’t had a bad experience with foundation repair experts, you probably know someone who has. Canceled appointments, late arrivals, messy work, and unexpected costs often give homeowners more hassle than it’s worth. You can avoid these issues by knowing the four questions to ask a foundation repair expert during your selection process.

This guide will help make the experience less stressful and explain how to identify trustworthy, experienced foundation repair experts in Charlotte.

The 4 Questions Every Homeowner Should Ask

foundation repair expert handing business card to homeowner

Regardless of the situation, when a repair project begins, many homeowners feel they must see it through, no matter what happens. After all, you don’t want to leave the job half done, right?

Knowing the questions to ask before hiring a foundation repair company can help you avoid these pitfalls. This approach ensures high-quality results and provides peace of mind, so here’s what to ask:

1. How long have you been in business?

Expertise is primarily gained through experience. The longer a company has been in business, the better it typically knows its niche. However, it’s crucial to ask them specifically about the task you’re hiring them for. A company may have been established many years ago, but that doesn’t mean they’ve specialized in the same repair type since then.

Another significant advantage of a long-standing company is its likely positive reputation among homeowners. After all, incompetent or dishonest businesses rarely succeed in the long term. Hiring foundation repair experts in Charlotte with a proven track record provides invaluable peace of mind.

2. How many employees do you have?

Company size isn’t always an indicator of competence, but a team with at least a few job-specific employees is more likely to be serious about their work and capable of handling larger-scale repairs. For instance, when repairing a concrete driveway, you want someone with extensive concrete lifting experience rather than a jack-of-all-trades.

Employee number also indicates that the company can function as a legitimate business over time. This point speaks to the business’s competence and, more importantly, its commitment to repairs done right the first time.

3. Are you accredited?

Licensing requirements vary significantly by state and industry for businesses to legally charge for their services. Most reputable businesses seek accreditation from organizations like the Better Business Bureau or their local Chamber of Commerce to indicate they are legitimate with satisfied customers. 

It’s also wise to check individual customer reviews on Google, Yelp, and other reputable platforms. While one-star reviews can indicate poor service, they can also reflect an unreasonable customer. Use your best judgment to discern the difference. 

4. Do you offer a repair warranty?

The best foundation repair experts in Charlotte stand behind their work with a written warranty, assuring your complete satisfaction. Depending on the repair type, this warranty should be transferable to new owners if you sell your home.

A company that offers a written warranty demonstrates reliability and is more likely to remain available for follow-up issues after the project completion, if needed. Be especially cautious of traveling repair crews who follow severe weather events, such as hurricanes or hail events. They might offer low prices, but it’s likely they won’t be available for follow-up if something goes wrong with their work later on. 

These are essential foundation repair questions to ask before hiring a company.

Choose Trusted Foundation Repair Experts in Charlotte 

DryPro Foundation and Crawlspace  Specialists work truck

Always trust your common sense and be attentive. Is the repair team eager to help? Are they polite and respectful? These are important questions to ask foundation repair experts before moving forward.

Dry Pro Foundation and Crawlspace Specialists have over 25 years of certified foundation repair experience. We offer free inspections, honest estimates, and customized solutions, ensuring you receive the highest-quality care. Our accreditation, warranties, and maintenance plans protect your home and peace of mind. 

Contact us for straightforward answers to your foundation repair questions. We’ll help guide you toward the best solution for your home and budget. Dry Pro is proud to be among the foundation repair experts in Charlotte you can trust.

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    Foundation Repair FAQs

    Cracked concrete can be a symptom of deeper foundation issues. It’s important to have any concerns inspected by professionals. Dry Pro offers complimentary home evaluations, with no hidden charges, multiple payment and financing options, holistic repair solutions, and lasting warranties for assured satisfaction. Reach out to us for more details.

    The installation time for foundation piers can vary considerably depending on the complexity of the project, the number of piers being installed, and the specific conditions of your property. Generally, it can take a few days to a couple of weeks to complete the installation. At Dry Pro Foundation & Crawlspace Specialists, we prioritize efficient and meticulous installation, ensuring minimal disruption to your daily routine while maintaining the highest quality standards.

    Yes, floor gaps can be an indication of foundation settlement or other issues with your home’s foundation.

    Shaye Glisson

    Shaye Glisson

    Shaye is an SEO Content Writer for Groundworks with over twelve years of experience creating helpful content across various industries, including home services and retail. She is a Gulf Coast native and writes from her firsthand knowledge of the area's hurricane and flood impacts on the local community. In her free time, Shaye enjoys exploring the local food and music scenes.

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