Serving Greater Charlotte - including Rock Hill, SC, Hickory, Gastonia and nearby
NC GCL #75936
SC GCL #G119725
Nothing but professionalism top to bottom!! I recommended DryPro to my neighbors and your team/company will be paying them a visit on June 5th!! shouldn't I get some type of kickback for that referral (lol).. Thanks again I will tell all my friends and family about DryPro!!!
Dry pro did a great job assessing then dealing with a difficult 1870s crawl space. We had constant issues with indoor plaster due to moisture prior to them coming but with the excellent job they did sealing the crawl space I am confident they will happen no more. The area the installers had to deal with was a difficult space and even had original rock pillars they did a great job of sealing. You will be impressed at the difference they make by cleaning and sealing the area its night and day. They where the first ones with experienced answers to my questions about a tough situation. Great Job
The installation crew was efficient, polite, and professional. They answered our many questions calmly, patiently and politely. They checked with us before proceeding with various locations and try to accommodate any request we had while at the same time completing the job well. The explained everything to us upon completion.
Very happy with the results - after years of watching water run through the building, it's nice to see it stay dry!
I'm very pleased with the overall experience with Dry Pro and the install team of Josh, Jose, and Juan were top notch.
Bought the house in July 2016, in Salisbury, NC was very dry here and had been, crawl space seemed fine but later when it rained more I noticed crawl space smelled musty so I bought a humidity gauge and it was high. I became worried about mold growing, went online and found Dry Pro. Jeramey came out for assessment and it was very wet at the far back and humidity high. He explained the best action to take. We decide to do a crawlspace encapsulation and since I was worried about mold, I asked to get it done ASAP. It was scheduled in 2 weeks. Nick the electrician did a great job and explained about what he was doing to run electric to the dehumidifier. Tony, Jose and Royce came a short time later, showed them crawl space they explained what was going to happen, answered my questions and went to work. I looked in on them a few times and they were always working. They did a great job!! Now my mold worries are over and it is great. I highly recommend Dry Pro. Best company I ever had do work for me and I am very particular. Thanks Dry Pro.
Tony, Demario and Jose where a good team. Tony is an excellent communicator. They were good problem solvers when unanticipated issues arose. Very courteous and took the time to explain what they were doing. We appreciated the manner in which they represented DryPro especially how respectful they were in interfacing with us. They clearly recognized that this was an important part of their job.
I'm very hard to reach because I hate using phones, cell phones and the internet. Drypro patiently waited and never never complained. I was elusive all the time because of my work schedule. I feel confident that Drypro has MY interests as their top concern. I was so impressed with the work crew. I was super impressed with Kevin (I forget his last name). Though my work colleagues feel that I may have paid too much, I don't think they have enough experience in the crawl space dilemma and I put my faith in your company. Also I was using the rating in Angie's list as my guide. Rich consistently tried to steer me to the most economical choice but I was firm!! I felt I deserved the best. I do think the brochure may need to be rewritten however, because it needs less personal feelings and more researched facts for the basis of the work (e.g.,talking about crawl spaces)
Great salesperson to work with. Great personality. Plenty of patience to answer questions and discuss options and why things were being done.
Every person I dealt with at Dry Pro was extremely personable, helpful, nice, and handled his or her job professionally but with a happy voice!!!
From the first contact to job completion, everything was organized and I felt the crew, sales and office were there to meet the needs necessary to complete the project.
Best deal for the money